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Shipping · Shiprocket

Does 399Apps integrate with Shiprocket?

Short answer

Yes. Connect your own Shiprocket account once in Settings → Shipping, then press Book pickup on any Nidhi Inventory shipment. Shiprocket assigns the courier and AWB, books the pickup and returns a shipping label to print; the courier name and AWB are saved on the shipment. Prepaid or cash on delivery, at your own Shiprocket rates.

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Shipping an order: by hand vs from Nidhi Inventory

What changes once Shiprocket is connected. Freight is charged to your own Shiprocket wallet; 399Apps adds nothing.

Feature Nidhi Inventory + Shiprocket Billing software + Shiprocket panel separately
Creating the Shiprocket order Built from the invoice: buyer, address, items, HSN and amounts Retyped into the Shiprocket panel
Courier and AWB Assigned by Shiprocket and saved on the shipment Copied back by hand, if at all
Pickup and label Pickup booked in the same click; Print shipping label link on the shipment Booked and downloaded in the Shiprocket panel
Cash on delivery Offered only when nothing is paid on the invoice, so a part-paid order is never over-collected Easy to mark COD on an order that was partly paid
Shipping charges Your Shiprocket wallet, your negotiated rates, no 399Apps markup Your Shiprocket wallet

Pricing reflects publicly listed plans and is indicative; verify current pricing with each vendor.

How it works

The account owner connects Shiprocket once in Settings → Shipping. Shiprocket asks for a separate API user (Settings → API in your Shiprocket panel, with an email different from your normal login) and the nickname of the pickup address the courier should collect from. The password is stored encrypted, and Verify connection signs in to Shiprocket to confirm the details before you rely on them.

After that, every pending shipment in Nidhi Inventory that is linked to an invoice shows a Ship with Shiprocket card. Weight and box size are filled in from the packages on the shipment, you choose Prepaid or Cash on delivery, and Book pickup does the rest: the order is created on Shiprocket from the invoice, Shiprocket picks a courier and issues the AWB, the pickup is booked and the label comes back as a Print shipping label link.

If a step fails halfway, for example no courier serves that pincode, pressing Book pickup again carries on from where it stopped instead of creating a second Shiprocket order.

Your Shiprocket account, your rates

399Apps does not resell shipping. Bookings go through your own Shiprocket account, so freight comes out of your Shiprocket wallet at whatever rates you have there, and 399Apps never touches that money. Disconnecting removes the saved details; shipments already booked stay as they are.

Nidhi Inventory is ₹399/month with unlimited users, and shipments, invoices and stock sit on the same data, so the shipment you book is the same one your stock and GST invoice already know about. Pair it with Nidhi Books (₹798/month for both) for the accounting side.

What it does not do yet

Delivery status does not update automatically from Shiprocket yet; track the AWB in Shiprocket or on the courier’s site. Cancelling a booked shipment is also done in the Shiprocket panel. Shiprocket chooses the courier; there is no rate comparison inside 399Apps.

Shiprocket is the only shipping aggregator connected today. If you ship through Delhivery, Shipway or another aggregator directly, you would still enter the courier and AWB on the shipment by hand.

FAQ

More questions

Do I need my own Shiprocket account? +
Yes. 399Apps books pickups on your own Shiprocket account, so you keep your rates and your wallet. In Shiprocket, create an API user under Settings → API with an email different from your login, then paste it into Settings → Shipping in 399Apps.
Does 399Apps charge extra for shipping through Shiprocket? +
No. The Shiprocket connection is part of Nidhi Inventory at ₹399/month. Freight is charged by Shiprocket to your own wallet at your rates, and 399Apps adds no markup.
Can I ship cash-on-delivery orders? +
Yes, when nothing has been paid on the invoice yet. Shiprocket collects the full order total on COD, so if a customer has part-paid, the shipment goes as Prepaid to avoid collecting twice.
Which courier will pick up my parcel? +
Shiprocket assigns the courier from its network for that pincode, and the courier name and AWB number are saved on the shipment in Nidhi Inventory. If no courier serves the pincode, you see Shiprocket’s reason and can retry.
Will the delivery status update automatically in 399Apps? +
Not yet. The AWB is saved on the shipment so you can track it in Shiprocket or on the courier’s website. Automatic status updates are not part of the connection today.
Who can connect Shiprocket? +
Only the account owner, the same as online payments and email settings. Anyone on your team with access to Shipments can book pickups once it is connected.
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