I distribute medicines — can 399Apps track batch numbers and expiry dates for me? +
Yes, that is exactly what Nidhi Traces does. You mark an item as lot-tracked, then every goods-receipt records which lot arrived, the supplier's lot number, the manufacture date and the expiry date. From there the expiring list, FEFO picking and the recall report all work off that record.
A supplier has issued a recall — how do I find out which of my customers received that lot? +
Open the recall report for the lot. It lists each customer who received any of it with their phone number, email, the invoice numbers involved and the quantity, plus anything that left by a route other than a sale. If what came in does not equal what went out plus what is still on hand, the report warns you that the customer list may be short rather than presenting a confident number.
Does it automatically sell the oldest stock first? +
It sells the earliest-expiring stock first, which is not always the oldest. FEFO — first expired, first out — is the default and only allocation strategy: earliest expiry first, lots with no expiry date last, and ties broken by receipt date then lot code so the same stock always allocates the same way.
My buyer's compliance desk wants a certificate for the batch — can I produce one? +
Yes. Every lot has a one-page batch certificate PDF: the item, your lot number, the supplier lot number, manufactured / expires / received dates, the current lot status, your GSTIN and every receipt that fed the lot. It is a statement of recorded fact, so it is deliberately not editable in the Invoice Designer.
I have the invoice number but not the lot — can I still trace it? +
Yes. The trace lookup accepts a serial, a sticker code scanned off the goods, or an invoice number, and returns the lots involved — and for each one, the supplier, the purchase order and the day it arrived.
Can I stop a suspect lot from shipping while we investigate? +
Set the lot to quarantined. Automatic allocation skips it immediately and a manual pick of that lot is refused with an error, so a shipment cannot quietly go out under a different lot number while the question is open. Recalled and closed behave the same way; only an open lot allocates.
Do I need Nidhi Inventory as well, or is Traces enough on its own? +
Run them together. Nidhi Traces reads the stock ledger and purchase-order receipts that Nidhi Inventory records — Inventory holds the stock, Traces adds the lot layer on top. Both are ₹399/month, so the pair is ₹798/month with unlimited users.
What does Nidhi Traces cost? +
₹399/month on the 399apps cloud, like every other app, with unlimited users and no cap on how many lots or items you track. Self-hosted deployment is available on the same product.