Set the program once
Points per ₹100, what a point is worth in rupees, the rounding rule and whether points expire — configured once, applied everywhere.
Loyalty & Rewards
Nidhi Loyalty — Loyalty Points & Rewards Software for Indian Businesses
Give customers a reason to come back. Points earn themselves on every bill, the balance is visible, and it spends as a discount next time.
- Cloud · ₹399/mo, flat
- Self-hosted · custom
- Unlimited users + exports
- White-label ready
Overview
Points on every bill, redeemed as a discount on the next one.
Nidhi Loyalty is a rewards program that runs off the bills you are already raising. You define the program once — how many points per ₹100, what a point is worth in rupees, how rounding works and whether points expire — and every sale earns automatically, whether it was rung up at the POS counter or invoiced from your books. Points sit in an append-only ledger, so earned, redeemed, expired, adjusted, reversed and returned are all traceable rather than a number someone overwrote. Tiers let your best customers earn faster, the balance is visible to the customer, and points spend as a straight discount on the next invoice. Nidhi Campaigns can read the program to reach customers whose points are about to expire. Available on the 399apps cloud or self-hosted.
Best for
Kirana & retail counters · Salons & spas · Restaurants & cafés · Pharmacies & multi-outlet shops
Works across
Retail · Beauty & wellness · Food & beverage · Pharmacy · Services
What's inside
Features that earn their place.
Earns on every sale
Points earn automatically on sale bills from both the POS counter and your books. Nobody has to remember to award them.
An append-only ledger
Earned, redeemed, expired, adjusted, reversed and returned are each their own entry — the balance is a sum you can audit, not a figure someone edited.
Tiers that earn faster
Set point thresholds for tiers and give higher tiers an earn multiplier, so regular customers feel the difference.
Redeem as an invoice discount
Customers spend their balance as a discount on the next invoice, with a minimum redemption you control.
Campaigns hand-off
Nidhi Campaigns can read who sits in which tier and whose points are about to expire, and reach out before they lapse.
Pricing for Loyalty
₹399/month as your first app. Unlimited users.
Loyalty is a flat ₹399/month on the cloud. No per-seat charges. Self-hosted and enterprise needs are custom-quoted.
Cloud
₹399 /month
per app, flat
Fully managed on the 399apps cloud. Every app is a flat ₹399/month — unlimited users, the maths always stays clear.
- ₹399/month per app, flat
- Unlimited users — never priced per seat
- Unlimited exports, every feature included
- Daily backups, India data region
Self-hosted
Custom
Run the same product on your own server with full data ownership.
- Your infrastructure, your data
- Single-server or HA deployment
- Optional managed support
- Source access on request
Enterprise
Custom
Bigger scale, white-label, deep customisation and SLAs.
- White-label under your brand
- Custom workflows & integrations
- SSO, audit logs, custom SLA
- Dedicated support
₹399/month is exclusive of GST, billed monthly (annual billing on request). Self-hosted and enterprise scopes are bespoke.
FAQ
Loyalty — FAQs
How do customers earn points? +
Automatically, on sale bills. You set how many points a customer earns per ₹100 spent, and every sale invoice — including one rung up at the Nidhi POS counter — awards them without anybody remembering to.
How do customers spend their points? +
As a discount on their next invoice. You set a minimum redemption and what a point is worth in rupees, and the redeemed amount comes off the bill as a discount recorded against that invoice.
Can I have tiers like silver and gold? +
Yes. Each tier has a points threshold and its own earn multiplier, so customers who cross a threshold start earning faster on every subsequent bill.
Do points expire? +
Only if you want them to. You can set an expiry in months or leave it off entirely so points never lapse. If you do use expiry, Nidhi Campaigns can reach the customers whose points are about to run out.
Can a points balance be tampered with? +
The ledger is append-only. Every earn, redemption, expiry, adjustment, reversal and return is its own entry, and the balance is the sum of them — so a balance can be explained line by line rather than taken on trust.
What does Loyalty cost? +
Loyalty is a 399apps module under the flat pricing — ₹399/month per app, with unlimited users and no cap on how many customers are in the program.
More from 399apps
Other apps you might like.
Accounting & Finance
Nidhi Books
GST-ready invoicing, TDS-aware payments, P&L and Cash Flow, with audit-grade CSV and PDF exports.
Cloud
Self-host
Learn more
Inventory & Warehousing
Nidhi Inventory
Stock, SKUs, purchase orders, transfers, barcodes — one source of truth for every product you sell.
Cloud
Self-host
Learn more
Bundle
Books + Inventory Bundle
Books + Inventory, working as one — ₹798/month on the cloud.
Cloud
Self-host
Learn more
Ready to roll Loyalty?
Let's get Nidhi Loyalty live for you.
A short call. We will scope your setup, recommend cloud vs self-host honestly, and quote without games.