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WhatsApp, SMS & Email Marketing

Nidhi Campaigns — WhatsApp Marketing Software for Indian Shops, Built on Your Billing Data

Nidhi Campaigns is WhatsApp, SMS and email marketing for Indian shops and traders, at ₹399/month with unlimited users. You pick customers from your own bills, for example everyone who has not bought in three months. Messages go out through your own WhatsApp Business account, and Meta bills you directly with no markup from us.

  • क्लाउड · ₹399/mo, flat
  • सेल्फ़-होस्टेड · कस्टम
  • अनलिमिटेड users + exports
  • व्हाइट-लेबल रेडी
Overview

Offers and reminders to your own customers, picked from your own bills.

Most WhatsApp marketing tools start with a contact list you upload. Nidhi Campaigns starts with the customers and invoices you already keep in Nidhi Books. You build an audience from facts on your ledger: who owes you more than an amount, who has not bought in a set number of months, who bought in the last few days, or your top customers this financial year. Then you send them a festival greeting, an offer or a payment nudge over WhatsApp, SMS or email, with the next channel as a fallback if the first cannot reach them. Birthday, anniversary, first-purchase and win-back messages can run on their own. Consent is built in: a customer who replies STOP is added to a do-not-contact list that only they can leave, nobody gets more than one promotional message a week from you, and nothing goes out outside 9am to 9pm. After each campaign, the report shows what those customers billed within your chosen window. Available on the 399apps cloud or self-hosted.

सबसे अच्छा

Retail & kirana shops · Traders & wholesalers · Salons, clinics & service counters · Restaurants & cafés

कहाँ काम आता है

Retail · Wholesale & distribution · Services · Beauty & wellness · Food & beverage

अंदर क्या है

फ़ीचर जो अपनी जगह बनाते हैं।

Audiences from your ledger

Combine rules such as "owes more than ₹5,000", "has not bought in 3 months", "bought in the last 30 days", "top customers this financial year", state, price list or GST registration type. A rule audience is worked out again at send time, so it is never out of date.

WhatsApp on your own Business number

WhatsApp campaigns go out through the official WhatsApp Business API on your own Meta account. The connection is free with any paid subscription, and we set it up for you in your own Meta account at no charge. Meta bills you directly for messages with no markup from 399Apps.

SMS and email, with fallback

Put the channels in the order you prefer. If a customer has no WhatsApp number, or the first channel fails, the next one takes over, so they get the SMS instead of nothing.

Automations that run themselves

Birthday and anniversary greetings, a thank-you after a first purchase, and a win-back message when a customer stops buying for the number of months you set. Each occasion fires once per customer, never twice.

Consent and send-time rules built in

Customers who reply STOP go on a do-not-contact list that only they can leave. Each customer gets at most one promotional message a week from you. Sends happen only between 9am and 9pm, as TRAI requires. Bills and payment reminders are not affected by any of this.

What they billed afterwards

Every campaign report shows sent, delivered and opened counts (delivery and opens come from WhatsApp), plus what the customers you reached billed within a 7, 15, 30 or 60-day window. You can also send a follow-up to those who have not opened it yet.

Fit check

Who Nidhi Campaigns is for, and who it is not for.

Campaigns is built for a business messaging customers it already bills. Here is when it fits and when another tool will suit you better.

It fits if

  • Your customers are already in Nidhi Books

    Every audience rule reads the customers and invoices you already record, such as who owes you, who has stopped buying and who your top customers are. You do not export and upload a contact list.

  • You want to own your WhatsApp number

    The WhatsApp Business account, the number and the approved templates stay in your own Meta Business account. If you revoke the token, our access ends and there is nothing to cancel.

  • You are tired of paying a per-message markup

    WhatsApp marketing platforms usually charge a monthly fee and add a margin to every message on top of Meta's rate. Here the app is ₹399/month and Meta bills you directly for each message.

It does not fit if

  • You want to blast a bought or scraped list

    Campaigns only messages customers on your own books, stops at one promotional message per customer per week, and honours STOP immediately. Meta's rules forbid cold broadcasting anyway, and a high block rate can cost you the number.

  • You do not bill in 399Apps

    Without Nidhi Books there is no ledger to build audiences from. If you only need to broadcast to a contact list, a standalone WhatsApp marketing tool will suit you better.

  • You need A/B tests or multi-step drip journeys

    Campaigns sends one message per campaign, plus a follow-up you choose to send. It has no A/B testing and no branching journeys. For those, use a dedicated marketing automation platform.

ध्यान दें। Nidhi Campaigns reads the customers and invoices in Nidhi Books, so the two run together: ₹399 + ₹399 = ₹798/month with unlimited users. The WhatsApp Business API connection is free with any paid subscription, and so is the setup: we create and connect the Meta assets for you, in your own Meta Business account. Meta bills you directly for WhatsApp messages, and your SMS provider bills you for SMS.

प्राइसिंग — Campaigns

₹399/महीना आपके पहले ऐप के लिए। अनलिमिटेड users।

Campaigns क्लाउड पर flat ₹399/महीना। कोई per-seat charge नहीं। सेल्फ़-होस्टेड और एंटरप्राइज़ ज़रूरतें कस्टम-कोटेड।

Most popular

Cloud

₹399 /month

per app, flat

Fully managed on the 399apps cloud. Every app is a flat ₹399/month — unlimited users, the maths always stays clear.

  • ₹399/month per app, flat
  • Unlimited users — never priced per seat
  • Unlimited exports, every feature included
  • Daily backups, India data region
Start now

Self-hosted

Custom

Run the same product on your own server with full data ownership.

  • Your infrastructure, your data
  • Single-server or HA deployment
  • Optional managed support
  • Source access on request
Talk to us

Enterprise

Custom

Bigger scale, white-label, deep customisation and SLAs.

  • White-label under your brand
  • Custom workflows & integrations
  • SSO, audit logs, custom SLA
  • Dedicated support
Talk to us

₹399/महीना GST से अलग, मासिक बिल (वार्षिक बिलिंग रिक्वेस्ट पर)। सेल्फ़-होस्टेड और एंटरप्राइज़ scope bespoke हैं।

FAQ

Campaigns — FAQs

I run a kirana store. Can I send an offer on WhatsApp to everyone who has not bought from me in three months? +
Yes. Build a rule-based audience with "Has not bought in 3 months" and pick a template. The "We miss you" starter is already written for this. You can also turn it into an automation, so each customer gets the message once when they cross three months without a purchase.
Does 399Apps charge per WhatsApp message? +
No. WhatsApp campaigns go out through your own WhatsApp Business account on Meta's official Cloud API. Meta bills you directly at its own rates, and 399Apps adds no markup at any volume. The API connection is free with any paid subscription. You pay ₹399/month for the Campaigns app.
Will you set up the WhatsApp Business API for me? +
Yes, for free. We do the Meta side on your behalf, inside your own Meta Business account: business verification, the WhatsApp app, number registration, the permanent access token and the webhook. Everything we create belongs to you, so if you leave you revoke our token and keep the account, the number and the templates. There is no setup fee. Meta's own verification queue still takes 1 to 14 days, which nobody can shorten. If you would rather do it yourself, our step-by-step credentials guide covers every screen.
Do I need Meta to approve my WhatsApp messages first? +
Yes, for marketing messages on the official API. Meta has to approve the exact template wording before you can send it, and the template must include a STOP line. Our guide to getting your WhatsApp Business API credentials walks through the Meta side step by step.
What happens when a customer replies STOP? +
They go on your do-not-contact list across every channel and get a confirmation that offers have stopped. Only the customer can come off that list, by replying START or using the re-subscribe link. Bills, receipts and payment reminders still reach them.
Can I send a reminder to customers who owe me money? +
Yes. Build an audience with "Owes more than" or "Over their credit limit" and use the "Settle your balance" starter. The amount they owe can be filled into the message automatically.
How do I know if a campaign actually brought in sales? +
The campaign report adds up the sale invoices raised by the customers you reached, within a window you choose (7, 15, 30 or 60 days after the message). An invoice is counted once even if two campaigns overlap. We call this "what followed the campaign", not "what the campaign caused", because that is what the number really measures.
Can I send SMS campaigns as well? +
Yes, if you are registered on DLT. SMS templates need your own Entity ID, a DLT template ID and a sender header, as Indian rules require. Customers on the national Do Not Disturb registry are skipped automatically for SMS.
What does Nidhi Campaigns cost? +
Campaigns is ₹399/month, like every 399apps app, with unlimited users and no charge per contact. It runs alongside Nidhi Books (also ₹399/month). WhatsApp and SMS messages are billed to you directly by Meta and your SMS provider, not by 399Apps.
Campaigns शुरू करने के लिए तैयार?

आइए Nidhi Campaigns को आपके लिए लाइव करें।

एक छोटी कॉल। हम आपका setup scope करेंगे, क्लाउड vs सेल्फ़-होस्ट ईमानदारी से सुझाएँगे, और बिना खेल quote करेंगे।