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Privacy Policy

Last updated: 2026-06-01

Indha Privacy Policy sollra 399apps ("naanga", "engal") — shabuilds (shabuilds.tech) operate pannra — 399apps.com-a paarka varum bodhu illa engaloda products (Nidhi Books, Nidhi Inventory matrum Books + Inventory bundle) use pannumbodhu eppadi information collect, use, protect pannradhu nu.

Naanga chinna aana valarum businesses, communities matrum operators-ku business software vikrom — mostly India-la, aana internationally-yum. Indha policy-a chinna, clear, honest-a vekka prayatchikrom. Edhuvum unclear-a irundha, engaluku ezhuthunga, naanga vilakkitharom.

Naanga yaaru

399apps oru chinna business SaaS catalogue — GST-ready accounting matrum inventory — shabuilds build panni run pannradhu. Naanga products-a rendu vazhi-la vikrom: 399apps.com-la managed cloud service-aa, illa neenga unga sontha server-la deploy panra self-hosted licence-aa.

Indha policy-la "neenga" nu sonna, athan artham engal website-oda visitor, engaloda kisi product-oda cloud customer, illa — white-label matrum self-host deployments-ku — apna brand-la 399apps product run panra organisation.

Enna information collect pannrom

Service run panna evvalavu venumo athu mattum collect pannrom:

  • Account matrum contact details. Per, work email, company, phone illa WhatsApp number, country — neenga contact form fill pannumbodhu, cloud account sign up pannumbodhu, demo request pannumbodhu, illa engaluku ezhudhumbodhu kidaikum.
  • Cloud-la product data. Neenga 399apps cloud-la engaloda products-la podra business data — invoices, GST matrum TDS records, stock items — ellam engaloda managed infrastructure-la unga sarbu store aagudhu. Idha naanga confidential customer data-a karuthurom.
  • Self-host-la product data. Neenga 399apps product-a self-host pannumbodhu, unga business matrum customer data muzhumayaa unga server-la mattum thaan irukum. Engaluku kidaikadhu, naanga backup edukka maatom, access pannrathum illa. Optional anonymous product telemetry (deployment healthy-aa irukka, version numbers) off pannalaam.
  • Payment information. Cloud subscriptions UPI, NEFT/RTGS, illa cards-ku Razorpay/Stripe/Cashfree mulamaa bill aagudhu. Naanga unga full card number-a paakavum illa store pannavum illa; cardholder peyar, last naalu digits matrum payment provider-oda opaque token mattum.
  • Usage logs. Standard server logs — IP address, user agent, paartha pages, timestamps — security, debugging matrum aggregate analytics-ku use aagudhu. Engal websites-la edhuvum third-party advertising illa behavioural tracking run pannama irukrom.
  • Support uraiyaadalkal. Neenga engaluku anuppura emails, WhatsApp messages matrum support tickets, ungaluku help panna matrum product-a improve panna evvalavu venumo athu varai vechirukrom.

Unga information-a eppadi use pannrom

Mela sonna information-a specific, narrow purposes-ku mattum use pannrom:

  • Products deliver panna. Unga cloud workspace host pannradhu, backups run pannradhu, invoices serve pannradhu, transactional emails (account, password, billing, alerts) anuppradhu.
  • Ungaluku support panna. Kelvigaluku badhil sollradhu, issues debug pannradhu, Tally / Zoho / QuickBooks-la irundhu guided migration nadathradhu, matrum self-host illa white-label deployments scope panna utavradhu.
  • Safety-ku. Abuse identify pannradhu, fraud thaduppadu, suspicious activity investigate pannradhu, matrum ungaluku tharra security commitments nadathradhu.
  • Product improve panna. Aggregate usage analytics paartha — enna features use aagudhu, enna odachadhu, enna apram build pannanum nu. Advertising-ku unga profile build pannamaatom.
  • Legal obligations nirvethika. GST invoicing, TDS reporting, statutory record-keeping matrum authorities-la irundhu vara lawful requests — evvalavu thேvayoo athu varai mattum.

Cloud vs self-hosted — enna maaridhu

Engaloda service-la idhu thaan mukkiyamana practical farq.

399apps cloud-la, unga business data engaloda infrastructure-la host aagudhu, Cloudflare matrum AWS use panni, default India region-la. Unga account-level data-ku naanga data fiduciary, apps-la neenga podra customer-records (unga customers, members, candidates, vendors)-ku data processor.

Self-host-la, unga data eppovum unga server-a vittu veliye poradhu illa. Engaluku credentials illa, backup edukama, access pannrathum illa. Engal role licensed software, version updates, security patches matrum (optional) managed support tharadhu varai mattum — evvalavu kettudheengalo athu varai.

Data-a yaarakooda share pannrom

Naanga unga data-a vikkamaatom. Customer business data-a eppovum advertisers, brokers illa social networks-kooda share pannradhu illa. Service run panna thேvayaana chinna list of sub-processors-kooda mattum information share pannrom:

  • Cloudflare. DNS, CDN, edge security matrum static content hosting-ku.
  • Amazon Web Services (AWS). Application hosting, database hosting matrum cloud customer data storage-ku, default India region.
  • Razorpay / Stripe / Cashfree. Payment processing-ku — naanga cloud subscriptions-ku use pannradhu, illa white-label deployment-la unga account-ku route pannradhu.
  • Email matrum transactional providers. Account, billing matrum support emails anuppa (sariyana data-processing terms irukkura providers-kooda mattum).
  • Analytics. First-party, privacy-respecting usage analytics mattum. Google Analytics illa, Facebook pixel illa, third-party ad networks illa.

Unga rights

Naanga vechirukura unga personal information mela ungaluku rights irukku. Digital Personal Data Protection Act, 2023 (DPDPA) matrum vetra jurisdictions-oda equivalent laws-oda keezha, indha rights adangum:

  • Access. Engal kitta unga enna personal data irukku, naanga enna pannrom, idhoda copy kekkalaam.
  • Correction. Thavaru illa pazhaiya information-a update illa correct panna kekkalaam.
  • Erasure. Unga personal data-a delete panna kekkalaam, legal illa tax karaaranggalukku vekka venduginra records thavira.
  • Portability. Unga data-a standard, machine-readable format-la edhukolla. Ovvoru 399apps app-um neenga podra data-oda unlimited CSV / PDF exports already support pannudhu.
  • Consent waapas edhukolradhu. Naanga consent mela depend aagura idangalla (eg. marketing emails) eppovum consent waapas edhukolla mudiyum, pazhaiya lawful processing affect aagaadhu.
  • Grievance. Engal grievance officer-kooda concern ezhuppunga (vivaram policy-oda kadaisi-la) matrum solve aaga vittaa related data protection authority-kku escalate pannunga.

Information evvalavu naal vechirupom

Account matrum contact information neenga customer-a irukura varai matrum apramum oru reasonable period legal, billing matrum audit requirements-ku vechirukapadudhu. Cloud product data unga subscription active-a irukura varai vechirukapadudhu; cancel pannina, unga data 90 naal-la active systems-la irundhu, athan piragu innum 30 naal-la backups-la irundhu remove aagidum.

Anonymous aggregate analytics (eg. pona quarter ethana invoices generate aanadhu) time limit illama vechirukapadalaam, kaaranam adhu unga kitta thiruppittu link aagaadhu.

Self-host-la retention muzhumayaa unga control-la.

Information-a eppadi safe-a vechirukrom

Naanga security-a seriously edhukrom kaaranam inga ovvoru customer-um engal software mela tanga actual business-a run pannraanga. Concretely:

  • Transit-la encryption. 399apps.com matrum engal cloud products-ku ella traffic-um HTTPS mulamaa serve aagudhu.
  • Rest-la encryption. Cloud customer data managed infrastructure-la rest-la encrypted-a irukku.
  • Daily backups. Cloud customer data daily backup eduppadu, 30 naal retain aagudhu.
  • Access controls. Konjam named engineers kitta mattum thaan production access. Production access logged matrum reviewed.
  • Self-host. Adhe product code unga self-hosted licence-aa varum, versioned releases, signed binaries / images, matrum migration scripts (neenga review pannalaam) -oda.

Cookies matrum tracking

Engal website essential first-party cookies mattum use pannudhu — ungalai logged in vekka, unga language preference niyabagam vekka matrum abuse-la irundhu kaakka. Naanga edha third-party advertising cookies, behavioural-profiling pixels illa cross-site trackers use pannamaatom.

Neenga browser-la cookies disable pannalaam; marketing site velai seyyum, aana signed-in product sessions velai seyyaadhu.

Kuzhandhaigaloda data

399apps products businesses, professional users matrum adults-ku. Naanga engal purposes-ku 18 vayasukkulla yaarudaiya personal data-yum knowingly collect pannamaatom.

Neenga engal kisi product-a minors-oda data handle panna use panneengana, kuzhandhaigaloda data collection matrum use mela varum applicable laws follow pannradhu unga zimmedaari, thேvayaana parents illa guardians-la irundhu valid consent vaangurathu inclusive.

International data transfers

Engal cloud default India-region. India veliye ulla customers-ku, illa naanga vetra regions-la operate aagra sub-processors (eg. Cloudflare-oda worldwide edge nodes) use pannumbodhu, data India veliye transfer aagalaam. Indha sub-processors-kooda contractual safeguards vechirukrom unga data protected-a irukurathuku.

White-label matrum reseller deployments

Neenga engal kisi product-a sontha brand-la white-label pannumbodhu, unga end-customers-ku neenga data fiduciary. 399apps unga platform collect panra customer data-ku data processor-aa irukum. Unga end-customers ungaloda privacy policy-a paakanum, engaludhu illa.

Naanga request pannina data-processing agreement sign pannrom. White-label deployments indha policy-la naanga panra security matrum retention commitments-a maathaadhu.

Indha policy-la maatrangal

Products add aagumbodhu, sub-processors maarumbodhu, illa law maarumbodhu naanga indha policy-a update pannalaam. Material changes-ku mela "last updated" date update pannrom matrum active customers-ku primary account email-ku email anuppurom.

Effective date-ku piragu engal products use pannradhu artham updated policy-a ஏற்றுக்கொள்வது.

Grievance officer matrum contact

Edha privacy kelvi, access illa deletion request, illa unga data eppadi handle pannrom-na concern irundha — engaluku ezhuthunga. 7 working days-la badhil tara prayatchikrom.

Indha Privacy Policy-oda English version mattum thaan authoritative legal document. Indha Tanglish version purinjuko vasathi-ku mattum thaan; edha conflict-um irundha English version-um nadakkum.